Awful experience? Someone hitting my car. Amazing experience? Finding a body shop that makes my car look brand new.
I drive a Lexus and it was at the suggestion of the dealership, Lexus of Austin, here I use them. Being new to town, I trusted the suggestion and am so glad I did. When I pulled in there were 2 Rolls Royces and a Bentley. I worked with Orlando and he was fantastic. He followed up with my insurance and communicated updates. He let me know my car would be ready by a certain date and it was.
I did major research when choosing which body shop to use. I am so glad I worked with Berli’s. While I hope I don’t have to again, (no car accidents please), if something occurs, I will definitely work with them again.